Legal Notice

UK Speech Academy – Privacy Policy

Last updated: 10/02/2026

UK Speech Academy is committed to protecting your privacy and handling your personal information with transparency and care. This policy explains what data we collect, why we collect it, how it is used, and the rights you have under UK data protection law.

1. Who we are

UK Speech Academy
Yachters, 14B Shooters Hill
Cowes, Isle of Wight
United Kingdom
Email: intouch@ukspeechacademy.co.uk

We are the data controller for the personal information you provide.

2. What personal data we collect

We may collect and store the following information when you contact us, make an enquiry, or book coaching:

Name
Email address
Telephone number
Any information you choose to share about your goals or coaching needs
Booking and payment records (we do not store card details)

We do not collect more information than we need.

3. How we use your information

We use your personal data for the following purposes:

To respond to enquiries
To provide coaching services
To manage bookings and communication
To send updates or relevant information to past clients (you may opt out at any time)
To meet legal and financial obligations (e.g., HMRC requirements)

4. Lawful basis for processing

Under UK GDPR, we rely on the following lawful bases:

Contract – to provide the coaching services you request
Legitimate interests – to stay in touch with past clients and improve our services
Consent – for optional marketing communications (you may withdraw consent at any time)

5. Payment information

Payments are processed securely through trusted third‑party providers.
UK Speech Academy does not store or have access to your credit or debit card details.

6. Cookies and website usage

Our website uses cookies and basic analytics to understand how visitors use the site.

Cookies may:

Recognise your device when you return
Remember your preferences
Help us improve website usability through anonymous statistics

Cookies do not identify you personally.
You can disable cookies in your browser settings at any time.

7. How long we keep your data

We keep personal information only for as long as necessary:

Contact details and session notes: up to 3 years after your last interaction
Financial records: 6 years, as required by HMRC
Emails: up to 3 years, unless you request deletion sooner

After these periods, data is securely deleted.

8. Sharing your information

We do not sell or share your personal data with third parties.
The only exceptions are:

Service providers who help us operate the business (e.g., email or payment platforms)
Legal obligations (e.g., HMRC)

These providers only process data on our behalf and must keep it secure.

9. Your rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request corrections to inaccurate information
Request deletion of your data
Object to or restrict certain types of processing
Withdraw consent for marketing at any time
Request a copy of your data in a portable format
Make a complaint to the Information Commissioner’s Office (ICO)

To exercise any of these rights, contact us using the details above.

10. Security

We take appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access.

11. Links to other websites

This policy applies only to UK Speech Academy’s website.
If you follow links to external sites, please check their privacy policies.

12. Changes to this policy

We may update this policy occasionally.
Any changes will be posted on this page with an updated revision date.

Professional Speech Training, Elocution Lessons and Public Speaking Coaching

All training is now online. Please book a Zoom session, which can be changed to your preferred online application, a 15 minute FREE consultation, or simply call us for a chat about your requirements.

Legal Notice

UK Speech Academy – Privacy Policy

1. Who we are

2. What personal data we collect

3. How we use your information

4. Lawful basis for processing

5. Payment information

6. Cookies and website usage

7. How long we keep your data

8. Sharing your information

9. Your rights

10. Security

11. Links to other websites

12. Changes to this policy

What the customers say

''Well still pinching myself! You do know that's the first time in my life I just spoke without a meltdown either internally or externally.. its all thanks to you!''

“Thanks to UK Speech Academy I've improved significantly. I would highly recommend the Academy to anyone wanting to improve their communication in English.”

"The speech went very well. There were about 200 people attending in the end. We came second overall and just missed first place by 6 votes!! Thank you!"

“Many thanks for your help, the speech went really well, and many dignitaries congratulated me.”

“Without your help, I have no doubt I would have been a jibbering wreck, so thank you. My 2 hours were worth their weight in gold!”

“Thank you very much for the past 10 lessons. I have managed to improve my elocution and grammar, and reduced my French accent.”

“I just wanted to thank you for helping Mark with his speech. He absolutely nailed it!”

"- it went really well, I have definitely conquered my fear of speaking about me ! "

"Congratulations Christodoulos-George on being selected as a reader at the forthcoming Carol Service."

"We’ve never seen Taylor so confident and the positive comments received on her performance were outstanding. Your coaching had a significant positive impact on her. We can’t thank you enough. We will certainly call upon your support again with any future public speaking events”

"Pitch went really well thanks and I got over all the key points - at the end the head buyer even made a point of saying that I presented really well "

"Luke is an amazing and very experienced tutor. We have had 3 classes which has helped me with my speech and pronunciation. I will be taking many more classes with Luke as his classes are definitely worth every penny!"

You’ve given me a lot more than the top tips. You’ve given me more confidence and that’s just priceless! Thank You! I have greatly enjoyed our lessons. Chatting to you has been effortless!